Card Control

Lost or misplaced your National Police Federal Credit Union debit or credit card?

Card Control allows you to receive real-time alerts when your credit or debit card is used and to turn them on and off in seconds with a simple tab in your mobile app.*

*Message and data rates may apply from your wireless carrier.

Set up alert notifications

Card Control allows you to personalize the types and frequency of your alerts and block transactions based on:

To activate and personalize Card Control on your National Police Debit Card and/or Credit Card you’ll need access to Online Banking.

Online Banking Access

Mobile Banking Access

Log in to National Police Federal Credit Union’s Mobile Banking App
iPhone Users – Tap on “Card Control” at the bottom of the screen.
By default, all of your cards are turned ON and Alerts are enabled for all transactions. Just tap the ON or OFF button to either activate or deactivate your card. **

Card Control Settings

To personalize your Card Control settings, tap on the Alerts and Control Preferences button for each card. You can change the Alerts default setting of All Transactions to your preference by Merchant Type, Transaction Type, Location Type, or Spend Limits. Additionally, you can block select transactions from these same 4 categories.

* Message and data rates may apply from your wireless carrier.

**If you are turning off your debit card because of fraud, you will still need to call the PSCU Fraud Department at 1-888-918-7313 during business hours to close that debit card and order a new one. Turning off your debit card in Card Control only prevents the debit card from being used as long as it is turned off.